g4999 Terms & Conditions

2.1 — Eligibility Requirements

• You must be at least 21 years old to open an account on g4999.
• Online gaming must be legally permitted in the jurisdiction where you reside.
• Each individual may operate only one account. Opening multiple accounts is strictly prohibited.
• You must provide accurate, complete, and up-to-date personal information at the time of registration.
• Providing false information will result in immediate account closure and the associated balance may be forfeited.

2.2 — Account Security

You are solely responsible for keeping your account password and login credentials completely confidential. If you notice any unauthorized access or suspicious activity on your account, you must notify the g4999 support team immediately. Sharing or transferring your account to a third party is strictly prohibited.

3.1 — Accepted Payment Methods

Transactions on g4999 are currently supported via the following methods: bKash, Nagad, Rocket, and Upay. Requests to transfer funds through any method other than these are not accepted.

3.2 — Minimum Deposit & Withdrawal Amounts

• Minimum deposit amount: ৳100 (applicable for each method).
• Minimum withdrawal amount: ৳1,000.
• Withdrawal requests are generally processed within 30 minutes to 3 hours.

3.3 — Transaction Verification

g4999 reserves the right to request additional identity verification (KYC) for any transaction. For large withdrawal amounts, you may be asked to submit an identity document or other supporting documents. Withdrawals may be on hold until verification is complete.

4.1 — Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000. Depositing ৳6,000 or more qualifies for the maximum ৳5,000 bonus, giving a total balance of ৳11,000.

4.2 — Wagering Requirements

• Wagering requirement for the welcome bonus: you must wager 15 times the bonus amount.
• Example: receiving a ৳2,000 bonus requires wagering ৳30,000 (2,000 × 15) before bonus winnings can be withdrawn.
• Wagering is calculated on the bonus amount only, not on the original deposited funds.
• Requesting a withdrawal before the bonus wagering requirement is met may result in the bonus and any winnings earned from it being cancelled.

4.3 — Bonus Abuse

If a member operates multiple accounts, engages in coordinated betting, or applies any other improper strategy to gain bonus advantages, g4999 reserves the right to suspend or cancel the relevant account and forfeit the bonus and winnings.

6.1 — List of Prohibited Activities

• Exploiting technical errors or bugs on the platform.
• Using bots, automated software, or artificial intelligence to conduct betting.
• Using the platform for money laundering or any illegal financial activity.
• Attempting to collect or hack account information belonging to other members.
• Operating an account under another person's identity.
• Attempting to breach the platform's security systems.
• Engaging in obscene or harassing behavior toward other members.

6.2 — Consequences of Violations

If a member is found to be involved in any of the prohibited activities listed above, g4999 reserves the right to temporarily or permanently close the relevant account without prior notice. Depending on the severity of the violation, the account balance, bonuses, and winnings may be forfeited and applicable legal action may be taken.

7.1 — Data Security

All data transmitted on the g4999 platform is secured through SSL encryption technology. Your financial information and personal identity data are kept strictly confidential. No information is sold or disclosed to third parties.

7.2 — Cookies

The g4999 website uses cookies to improve the user experience and ensure technical functionality. By browsing the site, you are considered to have consented to the use of cookies. You can manage cookies through your browser settings.

8.1 — Platform Liability

The g4999 platform provides services on an "as is" basis. g4999 does not accept liability for compensation if the service is disrupted due to technical errors, server downtime, internet connection issues, or other reasons. However, every effort will be made to resolve issues promptly.

8.2 — Guarantee of Outcomes

There is no guarantee of winning or profit in online gaming and betting. g4999 is not responsible for game outcomes or the results of betting. All games are conducted in accordance with fair play principles.

8.3 — Third-Party Links

If g4999 contains links to any third-party websites, g4999 is not responsible for the content, policies, or services of those websites.

9.1 — Self-Control Features

• Option to set deposit limits.
• Option to temporarily suspend your account for a specified period.
• Option to permanently self-exclude.

10.1 — Member's Right to Close Account

You may close your account at any time. To do so, contact the g4999 support team. Before closing your account, make sure your remaining balance has been withdrawn and all active bonuses and bets have been settled.

10.2 — Account Closure by g4999

g4999 may close or suspend an account for the following reasons: violation of the Terms, failure to verify identity, prolonged inactivity on the account, or legal obligations. In such cases, any remaining valid balance will be returned where possible, though this does not apply where forfeiture is due to a violation.

11.1 — How to Submit a Complaint

• Contact the support team directly via 24/7 live chat.
• Send a detailed complaint by email: [email protected]
• Please include the date, amount, and account details related to the transaction in your complaint.

11.2 — Resolution Process

g4999 treats every complaint seriously and investigates it impartially. The relevant account may be temporarily suspended during the investigation. The final decision rests with g4999, however the member will be informed of the decision.

13.1 — Contact Us

If you have any questions or comments about these Terms, please contact the g4999 support team:

• 24/7 Live Chat — available directly on the site
• Email: [email protected]
• Support is available in Bengali and English